Ordering from Bookmark
Ordering and paying for your books is easy. We like to keep things simple—here’s all you need to know.
Bookmark uses PayPal to securely process all order payments. We can accept all major debit and credit cards, as well as payment transfers from customers with their own PayPal account.
You will be able to select your preferred payment method during the checkout process. And don’t worry—you don’t need a PayPal account to pay with a debit or credit card.
Returns and refunds
Once an order has been processed, we’re unable to change the delivery address or redirect mail.
If you want to cancel an order before it has been despatched, please call Bookmark straight away on +44 (0)1326 211252. But be quick—we try to process all orders quickly, and once an order has been shipped it cannot be cancelled.
If you receive a book(s) from Bookmark and it has been damaged in shipping, or you don’t believe it matches the original item description, return the items back to us and we'll give you a full refund for the cost of the item(s) via PayPal.
Books returned books because they don’t match the original description must be unused and received in the same condition in which they were sent.
When will I receive my order?
We process all orders within one working day, and ship them throughout the UK mainland using Royal Mail First Class post.
How are books shipped?
Bookmark sends all orders within the UK mainland via Royal Mail First Class. Orders usually take approximately four working days, although this can be longer during peak seasons (eg. Christmas).
Does Bookmark ship overseas?
Yes we do ship overseas and books are priced according to weight.
I come from a business background and set to work from a very early age, cleaning floors in my parents pub before school and working in the kitchen at weekends this I think stood me in good stead for my future in business.
I can see the way the high street is evolving and trends come and go. I also notice the difference in gender buying and adjust my business to this to maximise my sales.
Working in the catering and hospitality industry as a young girl taught me the skills to be polite and go out of my way for the customer and nothing has changed there either. By the way I seldom got any money from my jobs it was all part of my contribution to the family and our lovely lifestyle we given.
Areas of speciality
Maritime, Cornish History, Military History, transportation and Art with many more genres inside. I have an eye for the unusual
Other services offered by Bookmark
We offer a book finding service for £7.00 per book. We also buy books and respect and value your books and collections however large or small and offer a fair price. We also take donations as you will notice bookshops are disappearing from our towns and leave a huge vacancy in our shopping experience. We are happy to come to your property within reason.
While every effort is made to ensure that your order reaches you in the condition it is despatched, Bookmark Falmouth cannot be held responsible for any loss or damage to books incurred during delivery. If you require insurance for your items, please ask for special delivery to be added to your invoice. Proceeding with a purchase from Bookmark Falmouth is an acceptance of these terms